Small businesses that sell products on Amazon’s third-party marketplace are currently being interviewed by a team of investigators from the Federal Trade Commission (FTC) to determine if Amazon is using its market power to hurt competition.The interviews suggest the agency is in the early stages of learning how Amazon works,
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U.S. Senators Richard Blumenthal (D-CT) and Bob Menendez (D-NJ) recently wrote a letter to Amazon CEO Jeff Bezos concerning the process in which Amazon chooses products for its “Amazon’s Choice” recommendation list. The senators focused on Amazon’s “responsibility of providing its customers with accurate information” and questioned whether the badge
In response to pleas by Amway, Modicare and Oriflame, India’s Delhi High Court has restrained e-commerce companies such as Amazon, Flipkart and Snapdeal from selling the products of these direct sellers without their consent in India. The three direct sellers reported that their branded products were not only being sold
Amway’s parent company, Alticor, has initiated a federal lawsuit against two individuals it claims are selling counterfeit or defective products using the Amway brand on the Amazon platform. Filed in June, the lawsuit accuses Hwa Deok Park and Sang Park, residents of New York City, of selling “numerous products” through
Amazon.com’s fifth-annual Prime Day once again beat the e-commerce giant’s own sales records. Amazon announced that sales from the July 15–16 event beat those of Black Friday and Cyber Monday 2018 combined. The online retailer sold more than 175 million items through its platform while Prime Members purchased more than
Costco was added to the annual American Customer Satisfaction Index for the first time, and successfully edged out Amazon as the leader in online customer satisfaction. Costco’s newfound ecommerce presence gained a score of 83, beating out Amazon’s score of 82. The survey cited that consumer’s satisfaction with Costco’s online
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